Account Deletion Guide
Effective Date: 2/4/2025
At Designtial.com, we respect your choices, including your decision to delete your account. If you wish to remove your account and all associated data, please follow the steps outlined below.
1. Important Information Before Deleting Your Account
Before proceeding with account deletion, please consider the following:
- Permanent Action: Deleting your account is irreversible. Once deleted, all your data, including purchase history, uploaded designs (if you are a vendor), and account settings, will be permanently removed.
- Active Orders: If you have any pending transactions or disputes, we recommend resolving them before submitting a deletion request.
- Downloaded Purchases: Ensure you have downloaded all purchased design files, as you will no longer have access to them after deletion.
- Vendor Accounts: If you are a seller, deleting your account will also remove all your listings, sales records, and earnings. Make sure to withdraw any pending balance before requesting account deletion.
2. How to Delete Your Account
To delete your account, follow these steps:
Option 1: Self-Service Account Deletion (If Available)
- Log in to your Designtial account.
- Go to Account Settings > Privacy & Security.
- Look for the Delete Account option.
- Confirm your decision by following the on-screen instructions.
- You will receive a confirmation email. Click the link to finalize the deletion.
Option 2: Request Account Deletion via Email
If you don’t see the option to delete your account in settings, you can request manual deletion by contacting our support team.
- Send an email to [email protected] with the subject: "Account Deletion Request".
- In your email, please include:
- Your registered email address.
- A brief reason for account deletion (optional, but helps us improve our services).
- Our support team will verify your request and process the deletion within 4 business days.
- You will receive a confirmation email once your account has been successfully deleted.
3. What Happens After Account Deletion?
- Your account and personal data will be permanently erased from our system.
- You will no longer receive emails or notifications from Designtial.com.
- If you wish to return in the future, you will need to create a new account, as old accounts cannot be restored.
4. Need Help?
If you encounter any issues or have additional questions regarding account deletion, please don’t hesitate to contact our support team.
📧 Support Email: [email protected]
📍 Help Center: Help Center
We appreciate your time on Designtial.com and hope to serve you again in the future. If there’s anything we can do to improve your experience, feel free to let us know!